If you know me at all, you know that I’m a very competitive person (some have said too competitive, and I can’t really argue with them). I love to win and I hate to lose.
One of the great lessons I’ve learned about myself, and found applies to the vast majority of people (even those not as competitive as me), is how important clarity is if you want people to be engaged and motivated. A BIG part of clarity is the ease with which an individual knows whether they’re winning or losing the “game” they’re playing. I’ve often said that a key to someone being happy and engaged in their work is the ability to go home each day knowing whether they won or lost the day, and whether they’re winning the week, the month, the year and so on.
A scoreboard is a necessary element to creating such clarity. If you doubt the importance of “knowing the score,” just watch how the intensity changes when a bunch of kids are playing a game and start keeping score.