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The 5 Tools I Use to Keep Me Productive on the Road

Posted by Doug Davidoff

Jun 20, 2017 2:00:00 PM

business-travel.jpgI was recently having a conversation with a fellow business owner, friend and past client of mine. He doesn't travel much for business, but over the last few weeks, his travel schedule had been (for him) quite hectic. He shared with me just how disruptive he thought business travel was. In his words, "It's totally fine while I'm in the meetings that I'm in, but getting anything else done is virtually impossible." He commented to me that he didn't know how I stayed on top of things, while also traveling at a much high rate (and I'm by no means a true "road warrior").

I agreed with him that travel can be quite disruptive, and that in many ways regular business travel is almost better than low travel levels, as it's actually easier to get in a routine. And that's the key to successful business travel - developing, and sticking to, routines.

I've also found that having a few "cheats" is crucial to effective business travel. The great thing (from a productivity standpoint) about being in the office is that it's a controlled environment and you have access to your best "stuff." With a little strategy and some neat gadgets, you can find ways to match productivity on the road as well. With summer officially set to start this week, I thought I'd lighten up the blog, and share with you the tools I rely on when traveling.

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Topics: Inbound Marketing, Performance, Demand Generation

5 Common CRM Mistakes Made by Sales (and Marketing) Organizations

Posted by Doug Davidoff

May 25, 2017 2:00:00 PM

5 Common CRM Mistakes Made by Sales (and Marketing) OrganizationsIt's a great time to be a sales organization. I often find myself wondering how different things would have been 10 - 15 years ago when I first started leading sales teams if I had access to the technology, tools and data that are readily available to companies of all shapes and sizes.

I can still remember reading the articles in magazines like Sales & Marketing Management, Selling Power and Selling as they debated the pros and cons of (what was then called) salesforce automation, and the challenges in getting adoption. Nothing got more attention or brought more angst to salespeople and executives alike than to topic of CRM.

Back then, the choice was to either spend millions of dollars on an enterprise CRM built out to your specifications, to buy clunky, suboptimal CRMs like ACT!, Maximizer, GoldMine, etc., or to go without a formal CRM. So, if you were a small or mid-market company (SME) you either went with a clunky CRM or no CRM at all.

The turn of the century brought us Salesforce.com who began what I like to call the democratization of CRM, bringing the costs down to where SMEs could afford it, with the capabilities of enterprise alternatives. While Salesforce.com was a great improvement, it was still expensive and unless you could afford to have it built out and customized to you, still clunky. Using it as a salesperson was difficult and frankly, annoying.

Today there are a host of CRM alternatives that literally take any excuse for not using a CRM right away. In 2005 I would kill for the CRM choices that exist today that are free. The good news is that more companies and salespeople are using CRM than ever before. Unfortunately they're still not realizing its true promise.

In our work as part of our Sales Enablement Services, we often analyze and advise on a companies growth stack, including their CRM. Having reviewed hundreds of implementations, I still see 5 very common - and very damaging - mistakes made when using CRM.

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Topics: Inbound Marketing, B2B Sales Strategy, Sales Training/Coaching, Demand Generation

Website Not Performing? 4 Ideas to Make it More Effective

Posted by Doug Davidoff

May 18, 2017 1:00:00 PM

Website Not Performing? 4 Ideas to Make it More EffectiveRemember life before the Internet? When you had to physically go to the library to research a topic from an actual book; or you had to use the paper phone book, find a business number, and call them to gather additional information? I hate to show my age here, but some of you may not have these memories (oh, to be young!)

Fast forward to 2017. The internet holds the pulse of communication, and your B2B web page is the lifeblood of your business’ success. Without it, how would your customers and potential leads find you and then understand what problems you can solve for them?

More importantly, is your website generating the leads, and therefore the ROI that you expect?

If not, you’re at the right place. Creating a more effective website is not the migraine-inducing project that it used to be. Following are four ideas that will make your website more effective.

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Topics: Inbound Marketing, Performance

3 Ways Salespeople Can Use Social Media to Sell Better

Posted by Doug Davidoff

May 9, 2017 4:00:00 PM

3 Ways Salespeople Can Use Social Media to Sell BetterTake a quick minute to think through your last online purchase…how did you hear about the item? Was it while talking face-to-face with a friend? Or because of picture your co-worker posted on Instagram? When was the last time you made a purchase because of an article posted on Facebook?

If you had any doubt about the impact that social media has on purchasing decisions, let it go. According to Nielsen, heavy users of social media spend more than three hours a day on social media. In addition, 39% of heavy social users believe that finding out about products and services is an important reason for using a social network.

Is social media a part of your sales plan? Maybe you’ve been on the social media bandwagon for a long time, but it’s not generating the results you’d expect? Following are three ways that your sales team can use social media to sell better and in turn, create new, more engaged customers for your business.

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Topics: Inbound Marketing, Lead Nurturing, B2B Sales Strategy

The Importance of Blogging: 6 Keys to Writing Effective Blog Posts

Posted by Doug Davidoff

Apr 25, 2017 1:00:00 PM

The Importance of Blogging: 6 Keys to Writing Effective Blog PostsHave you started blogging yet? No? You may be the only person left. I recently learned that 6.7MM people publish blogs on blogging websites, and another 12MM write blogs using their social networks. (Source: Nielson Social)

That’s a LOT of content floating around on the web. Is it even worth your time to write a blog? (I’m sure you’ve got a million other things on your marketing “to do” list.) BUT the answer is yes - blogging provides the opportunity for you provide a clear and consistent message about how you can solve your customers’ problems. Add to that, when businesses blog, they have 97% more inbound links. (Source: Hubspot)

How can you wade through the blogosphere clutter and make sure your information stands out? Following are six key points to writing effective blog posts.

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Topics: Lead Generation, Inbound Marketing

Checklist: 4 Reasons that Marketing & Sales Emails Are Failing

Posted by Doug Davidoff

Mar 30, 2017 5:00:00 PM

Checklist: 4 Reasons that Marketing & Sales Emails Are FailingThere’s a lot of talk about the death of email as a marketing or sales tool. Everywhere I go, I hear people talking about how no one reads emails anymore, that there’s too much noise and that marketers/salespeople must give it up and find other tactics to succeed.

From my perspective, however, I think the death of email is much like the announcement of Mark Twain’s death...greatly exaggerated. Email is still a very important tool in the demand generation toolkit.  

While it is true that email trends are not good for most organizations, that does not mean that email is dead (or even near dead), or that preparation for its ending should be high on your list. What it means is that you have to up your game.  

Frankly, the primary reason that emails are losing their effectiveness for most organizations is because they’re too easy (and inexpensive) to use. The plethora of email marketing automation options has been joined by an explosion of email sales automation tools. While these tools make it much easier to send out exponentially more emails, it also means that more time and effort - not less - needs to be invested to make them successful.

If you’re looking to get more from your email efforts, be sure you’re not making these mistakes:

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Topics: Inbound Marketing, Lead Nurturing

Five Reasons Good Sales & Marketing Messages Fail

Posted by Doug Davidoff

Jan 12, 2017 4:00:00 PM

Five Reasons Good Sales & Marketing Messages FailMessaging gets a lot - A LOT - of attention from both marketers and sales executives. For good reason too. An effective message is like a large lever (give me a lever long enough and I can move the world). Conversely a poor message will thrust you into a thorny patch of commoditization and irrelevance.

As you’d expect with something as important as a company’s messaging, significant time and money is spent on the effort. But stop for a moment and do the following:

  • Look at your website
  • Review your sales and marketing collateral
  • Think about how sales conversations are started with prospects

Now, ask yourself, “what is the message we’re conveying?” Are you happy with it? Does it stand out and resonate with customers and prospects? Is it a competitive advantage?

I know the answer for most of you is, “no!” I know this because in workshops I conduct across the country when I ask executives, marketers or salespeople to share their message, almost all of them start off stuttering and blathering about themselves. I can also look at the results of marketing and sales efforts and see that the message isn’t working.

Having been directly involved with the assessment and development of hundreds of companies’ messages, I’ve learned five key reasons that good messages fail.

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Topics: Lead Generation, Inbound Marketing, B2B Sales Strategy

How to Assess the Effectiveness of Your Sales & Marketing Content

Posted by Doug Davidoff

Dec 16, 2016 4:00:00 PM

assess-content-effectiveness.jpgSales and marketing organizations create a tremendous amount of content, virtually everyday. In addition those items like website, blogs, white papers, ebooks, etc. that we consider “content marketing,” emails are being constantly written, brochures and sales collateral are being created, proposals are developed and delivered and more. Yet despite the time and money expended, for decades there were no means to be able to assess the real effectiveness of the content.

You were left to debate what was or wasn’t working based upon feelings and beliefs. Of course, one of the biggest problems with this approach is that what sellers see as important is often quite different from what the buyers perceive as important.

The good news is that today there are many tools that you can use to assess how your visitors, leads and prospects are engaging with a variety of your content. In addition to tracking key performance indicators, it’s important you pay attention to more qualitative items as well.

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Topics: Inbound Marketing, Performance

4 Ways to Inspire B2B User-Generated Content

Posted by Stacy Bouchard

Dec 8, 2016 3:00:00 PM

b2b-user-generated-content.jpgWe recently returned from a family vacation in Orlando, Florida. Like everyone else who goes on vacation, I spent lots of time online researching what to do, where to stay, where to eat, etc.

Of course, the big attractions all do a pretty good job with inbound marketing. There is a lot of content available on their sites to help potential visitors do a large part of the planning and booking.

However, what I found most valuable when planning the vacation and again while we were there was not content from the companies themselves. The most useful content was user-generated.

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Topics: Inbound Marketing

5 Key Takeaways from Inbound 2016

Posted by Doug Davidoff

Nov 23, 2016 2:30:00 PM

Inbound2016-cropped.jpgAnother year, another Inbound conference. This year’s gathering of inbound marketers and salespeople topped the 18,000- person mark, making it clearly the largest marketing conference in the world. Once again HubSpot did a great job of putting on a show, building the community and enabling great conversation to occur.

In an earlier post, I shared the product announcements HubSpot made. Today, now that I’ve had some time to ponder the event, I’d like to share my key takeaways from Inbound 2016. Overall, I was struck by the growing maturity of inbound marketing and how fresh and new it remains at the same time.

It is increasingly clear that inbound marketing and demand generation are becoming core disciplines to the modern growth playbook. While the importance is clear, the success formulas are still being created.

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Topics: Inbound Marketing, Demand Generation