Jess came back from seeing The Backstreet Boys just to record today’s episode! And while it’s always fun to listen to how someone’s poor husband was more than likely forced to go to this concert surrounded by a lot of screaming women, we are not here to talk about the concert (though Jess could 100% take an entire episode to talk about The Backstreet Boys). Today we’re getting into a topic that Doug brought up during the Customer Experience episode - RevOps being a wartime discipline.
