Sales and marketing organizations create a tremendous amount of content, virtually everyday. In addition those items like website, blogs, white papers, ebooks, etc. that we consider “content marketing,” emails are being constantly written, brochures and sales collateral are being created, proposals are developed and delivered and more. Yet despite the time and money expended, for decades there were no means to be able to assess the real effectiveness of the content.
You were left to debate what was or wasn’t working based upon feelings and beliefs. Of course, one of the biggest problems with this approach is that what sellers see as important is often quite different from what the buyers perceive as important.
The good news is that today there are many tools that you can use to assess how your visitors, leads and prospects are engaging with a variety of your content. In addition to tracking key performance indicators, it’s important you pay attention to more qualitative items as well.